Terms of Service

Effective Date: August 1, 2026

Welcome to BioNexus+. These Terms of Service ("Terms") govern your use of our website, our products, and the BioNexus+ mobile application (the "App"). By accessing our website, purchasing our products, or creating an account in the App, you agree to be bound by these Terms. Please read them carefully. If you do not agree, do not use our services.

1. Eligibility

You must be at least 18 years old to use our services. By using BioNexus+, you represent that you meet this requirement. You are responsible for keeping your login credentials confidential and for all activity under your account.

2. What BioNexus+ Is

BioNexus+ is a wellness and education tool for tracking nutrition, body composition (including DEXA scan results you enter), and related wellness information such as sleep, exercise, and supplements. The App generates grades, insights, and recommendations from the information you log. We also sell dietary supplements through this website.

3. Not Medical Advice

The App and our content provide wellness and educational information only. They are not medical advice, diagnosis, or treatment, and the App is not a medical device. Grades, insights, targets, reference ranges, and recommendations are informational estimates and may be inaccurate or incomplete.

Always consult a qualified healthcare professional about your health, diet, or exercise, and never disregard professional medical advice or delay seeking it because of something in the App or on this site. If you think you may have a medical emergency, call your local emergency number immediately.

The App may ask you for health information — including allergies, medical conditions, medications, and any laboratory results you choose to enter — so that it can avoid suggesting foods you cannot eat, set nutrient targets appropriate to you, and assemble a report you can share with a practitioner. BioNexus+ records and presents that information; it does not interpret it, diagnose from it, or provide medical nutrition therapy. Interpreting your assessment, your labs, and your results is the role of a registered dietitian, physician, or other qualified clinician. Nothing in the App substitutes for that.

See also our Health Disclaimer, which includes required FDA statements regarding dietary supplements.

4. Products & Orders

All product descriptions, pricing, and availability are subject to change without notice.
We reserve the right to cancel or refuse any order at our discretion.
Prices are listed in USD and do not include applicable taxes or shipping fees unless stated.

Returns, refunds and exchanges are governed by our Refund & Return Policy.

5. App Access and Access Codes

Access to the App is provided through a single-use access code issued by BioNexus+ (for example to coaching clients or seminar attendees). Access codes are personal to the recipient and may be redeemed once. The App is not sold on a subscription and contains no in-app purchases.

Coaching services and any DEXA assessment are purchased separately and are not sold through the App.

6. AI-Generated Content

Some App features use artificial intelligence to convert your voice or text input into structured log entries and estimated nutrition values. AI output can be wrong: nutrition estimates, transcriptions, and classifications are approximations. Review entries before relying on them, and correct anything the App got wrong.

7. Your Data

You retain ownership of the information you log, including your health assessment. You grant us the limited right to store and process it solely to provide the App's features, as described in our Privacy Policy. You can permanently delete your account and all associated data at any time from Settings → Account.

8. Intellectual Property

All content on this website and within the App, including logos, text, graphics, and software, is the property of BioNexus+ and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without our express written permission.

9. Acceptable Use

You agree not to misuse our platform, including: attempting to access other users' data; probing, disrupting, or overloading our systems; reverse-engineering the App except where permitted by law; distributing harmful content; or violating any applicable law.

10. Availability and Changes

We may add, change, or remove features, and may suspend or discontinue the App, at any time. We may update these Terms; material changes will be presented in the App for re-acceptance. Your continued use after accepting updated Terms constitutes agreement to them.

11. Termination

You may stop using the App or delete your account at any time. We may suspend or terminate accounts that violate these Terms or applicable law.

12. Disclaimer of Warranties

Our products, website, and the App are provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, and non-infringement, to the fullest extent permitted by law. We do not warrant that the App will be uninterrupted, error-free, or that data will never be lost — keep independent records of information that matters to you, such as your original DEXA reports.

13. Limitation of Liability

To the maximum extent permitted by law, BioNexus+ will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of data, health outcomes, or decisions made in reliance on our products or the App. To the extent permitted by law, our total aggregate liability for any claim relating to the App is limited to the greater of the amount you paid us in the twelve months before the claim and USD 50.

14. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.

15. Language

The BioNexus+ app interface is available in multiple languages. These Terms, our Privacy Policy, and the in-app consent disclosure are provided in English only, and the English version is the binding version.